When I first started going to the gym I found it really hard to compete with all the bigger guys that went. There always seemed to be someone with better muscles, or someone that could lift a heavier weight. So I did what any textbook tells you to do, I tried harder and I beat

One of my favourite hobbies is going to the gym. I don’t go to compete on stage or look better than anyone else (although I’ll admit when I started out I did think it would help me seem more attractive to the opposite sex). The gym for me is a way to de-stress. When you

As human beings we love the idea that friends and clients are for life. I’ve got news for you, if you have any aspirations then they aren’t. The sooner you accept that friends come and go the better. You’re going to think this is a negative point of view but it’s not. It’s just a

One of the many roles I’ve had in the past involved saving a failing call centre. This call centre was staffed to the eye balls with people and the expensive things that come with that. Rather unbelievably this call centre was being run by people who didn’t actually have a clue what they were doing.

What is this amazing word all about? Well it’s quite simple really, right now our world is made up of paradigms, little “perceptions” of what we need/want all interconnected. A paradigm is best explained through an example, so take mobile phones 10 years ago. Phones back then were just phones. You used them to call

This is going to be a very short chapter indeed. It’s one born out of failure and the subsequent wisdom that that experience gave me the opportunity to learn but it still amazes, frustrates and leaves me down right angry that very few companies do any of them. You’d be forgiven for thinking that the